What You Need to Know About Repacked Products?

In this Article, we will cover what you need to know about repacked products.

PT Freyabadi Indotama is the manufacturer of all Tulip Chocolate products that are 1kg and above in weight. You may find some stores that have repacked our 1kg products into smaller packaging, often with unofficial and unbranded packaging material such as plastic wraps and plastic pouches.

Since these smaller package sizes are not done by PT Freyabadi Indotama and are often an initiative by the stores themselves, it is our duty to inform customers of some of the drawbacks of this type of repackaged products.

1. Repackaged products means that the products are opened from the official PT Freyabadi Indotama packaging, which means that as a chocolate manufacturer, we can no longer guarantee freshness and best-before date of the chocolate product.

2. Stores that take part in such repackaging methods may or may not follow proper hygiene methods for repackaging. Thus purchasers of these repackaged products do so at their own risk. PT Freyabadi Indotama cannot be held responsible for any damage or quality issues of any product that has been repackaged.

3. In order to guarantee freshness of Tulip Chocolate products we encourage our customers to always purchase official packaging as provided by PT. Freyabadi Indotama.

4. You can identify official PT Freyabadi Indotama products through the official packaging images below. All officially packaged products will have our company name on the front of each packaged product as shown in the image below.